Stand in any Sears Store in the Lawn & Garden Department for ten minutes this time of year and you will see at least one or two people in for parts. Blades, filters, oil, steering pinion. Stand around long enough though and you will hear a customer scream, “What do you mean you don’t have the carb rebuild kit for my Eager One!”
A lot of people are confused about how to get parts for their Craftsman Tractors, Mowers, Yard Equipment and Tools.
It’s actually very easy…………
Here is a quick review of what you can do and what you need.
Before I show you how though, let’s review what is a part and what is a consumable. A consumable is a belt, oil, oil filter, mower blades, sanding paper, string trimmer line, premix fuel, chainsaw chain, etc. These are readily available at your local Sears full-line stores, Sears Hardware, Sears Repair Centers and online at Sears.comand Sears PartsDirect.
How To Find Parts For Your Craftsman
Parts on the other hand are not usually carried at the store level. Don’t expect your local Sears or Sears.com to carry a frame for an 1990 LT 2000 or a lift control spring for a 48 inch deck. They are housed at one central location and shipped out as needed. Most all companies work this way today. Caterpillar, John Deere Ag, Chrysler, DeWalt, Milwaukee, etc. all have centralized parts warehouses. It just makes smart business sense for companies to have 500 pieces of one part at one central location instead of six pieces of one part at 1500 locations. It makes even more sense when the part doesn’t break often and nationwide they only sell a few each year. Why keep 1500 or more on hand when they only sell 6 or 10 a year.
1. Find the Model Number:
Tractors: Go to your Tractor and lift the seat. Under the seat is a nameplate. You need the Model Number. It looks like 917.123456 or 536.123456 etc. Write this number down. It is the secret to finding the right part for your machine.
Mowers: On the mower deck itself there is a nameplate. Most of the time it is in the back, right hand corner….but not always. Trust me, it’s on the mower somewhere. You need the Model Number. It looks like 917.123456 or 536.123456 etc. Write this number down. It is the secret to finding the right part for your machine.
Yard Equipment: If it is gas powered, the nameplate is usually on the motor. If it’s not there, find it somewhere on the rest of the machine. You need the Model Number. It looks like 917.123456 or 536.123456 etc. Write this number down. It is the secret to finding the right part for your machine.
Tools: All electrically powered tools, i.e., drills, planers, saws, air tools etc. all have a nameplate on them somewhere. Find it (you may need a magnifying glass to read it!) You need the Model Number. It looks like 917.123456 or 536.123456 etc. Write this number down. It is the secret to finding the right part for your machine.
2. Finding the right part:
Now that you have the model number there are two things you can do with it. Drive into your local Sears and have them order the part for you. The sales associate will be very helpful, she gets commission form your order. You get to spend a pleasant afternoon ordering parts. Yes, you will pay the cost of the part plus shipping. (By the way: You pay shipping costs on all parts you order from anyplace you go. It may not be listed as a separate cost on your receipt, but you pay.)
Or… You can order the parts yourself online. Ordering online is easy, fast, and costs the same for the part as going into your local Sears. No wait! I can give you a 10% discount. The stores can’t do that!
How to find and order your part. Go to Sears PartsDirect. Click on this link or click on the banner at the end of this article.
Type in the model number that you found in Step 1. If there are parts available a page will pop up with exploded diagrams and parts listings of your mower, snow thrower or sander. Go through the diagrams and find the part you need to replace. Write the number listed next to the part down. Use that number to find the part in the parts listings. Click the item check box and change the quantity if you need more than one. Find the next part and repeat. When you have all the parts you need, go through the checkout process. You can pay with most debit and credit cards, bank transfer, bank check and even have the bill mailed to your home.
When you order parts be sure to use the 10% discount code. It will help offset the shipping costs. The code is: 90055
The part comes right to the address you gave. No need to make another trip into town to get your part.
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