Stanley/Beast/DEK Commercial Zero Turn Mower Reviews

Dek/Stanley/Beast contacted me in April 2012 and clarified who makes these mowers and where the company ownership is located.   There is a lot of wrong information published on the web about this company so I really appreciated that they introduced themselves.

Fact: GXi Outdoor Power is a US based company who manufactures their products in china and completes final assembly in the US.

From GXi:

ABOUT GXi OUTDOOR POWER, LLC

GXi Outdoor Power, LLC is a Licensee of Stanley Black & Decker.  GXi develops, manufactures and sells a range of outdoor power equipment targeted at high-end do-it-yourselfers and professionals. The products are sold under several brands including STANLEY®, Beast (The Home Depot®) and DEK®.  Products include commercial lawn mowers, brush mowers, pressure washers, chipper shredders, snow blowers and generators.   GXi differentiates its products through innovative designs, exclusive features, high quality, low cost manufacturing, strong marketing and superior customer service.  Headquartered in Clayton, NC, the company employs over 200 employees with worldwide operations in: Phoenix, AZ, Hong Kong, Fuzhou and Liaocheng, China. For additional information, please visit:www.gxioutdoorpower.com.

GXI is very proud of their mowers.  They spent considerable amount of time sending me specifications and literature about their machines.

They have repair facilities and prove-design at their Clayton, N.C. facility.

But, I am not going to review Stanley/Beast/DEK Zero Turn Mowers at this time.  Even though they seem to be at many retailers, I have not seen one, or test driven one, so I can’t honestly give you enough information to help you decide if these mowers are the best for you.

I will review them when I get enough info and there is an established maintenance history and sales record.

Stanley/Beast Mowers

What do you know about these mowers?  Do You own one? Leave your comments below.

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32 Comments on "Stanley/Beast/DEK Commercial Zero Turn Mower Reviews"

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Jimmy
Guest

For those of us who now own this POS here is the number and filing location to complain about this mower. If enough of us file complaints then maybe the PSC will require them to replace the crappy drives they have put on the mowers. They last just long enough for them to get them off the lot and in to our yard and then quit pulling.

1-800-638-2772 and the form is found at https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx Lets get these things out of our yards and back to the manufacturer now!!!

george
Guest

please bought one at first of the year i am now having to put third drive belt on think twice is all i can say. The mower only has 19 hours on it.

Ron
Guest

Roy, Wa Buy you belts from Fremont Industrial and get the Kevlar reinforced ones. Less expensive than GXI and quick to ship. Mine is down again because of another safety switch failure! Think twice before you buy

Lance
Guest

Does anyone have anything to say about the Beast from Gxi …its supposed to be the higher end product to the Stanley machines ???

Dan
Guest

Hope you saved your money had my for a year and half only 15 hrs on it and need a new deck already. Parts are hard to find I may piece it out and cut my loss

joe
Guest

where are u located ?

renee
Guest

Dan let me know if you peice it out thanks

renee
Guest

Lance i bought a zbeast the only problem i have found is finding blades for it, we do a lot of commercial mow a little ruff if a ride, other wise a nice machine no problems

renee
Guest

Just to let people know we have 25 hrs on ours it was greast when we first got it now this is the worst piece of crap ive ever own the drive is awlful the engine wont start unless choke is on even warm, every time i use it it brakes down hate the machine!

Alan Ursino
Guest
AL from Freehold NJ. Wow, hope I did not make a big mistake! Just picked up the Stanley 48″ mower from the shipping terminal on Saturday from GXI. Purchased from Home Depot site. I can’t get over all the posts about the nightmares owners are having with these mowers. I’m a tile contractor by trade but an opportunity to maintain 20 properties recently fell in my lap so had to purchase something. Happened to be on HD site and saw this machine. Never knew Stanley put out mowers. Have to say this machine offered a lot more than any others… Read more »
Rpm
Guest
Alan-I have the Stanley 48″ zero turn. It now has over 500 hours on it. I purchased it because of all the features they listed. The ad I saw said it had a manufactured deck and high back seat with armrests. Not true! And the ads have since changed deleting those features. I accepted the mower anyway and overall am very pleased with the machine itself. Customer service from GXI is virtually non-existent. Difficult to contact and not very helpful IMHO. Having said that, some parts are only available from GXI, such as blades which have a non-standard center hole.… Read more »
Richard
Guest

I sent that POS back to the vendor! Home Depot took full responsibility of sending it back.Refunding my money with-in 5-10 days.I for one gave it the benefit of the doubt…Hydros was falling apart.Good luck trying to contact the vendor.If Home Depot folks(9 times on different days) counldn’t get them on the phone,They surely will not take the consumers calls.Cypress,Texas

Richard
Guest

Wow….I just bought the 62′.Due to be delivered on June 4,2014.I’m in Cypress,Texas.Bought mine through Home Depot.I was very skeptical at first,asked about who will service mine.Since some of you had so little hours on them,Why not send it back? Home Depot has a returned policy…I just can’t remember right off the back of my head at the moment.

Ken Butler
Guest

Piece of junk. 37 hrs on it in over 2 years. Most of time in repair or waiting on someone that will even work on thing. Last time the repair shop said to never bring it in again, they were tired of dealing with GXi customer service. Forgot to add is the biggest failure is hydraulics. If you like a mower that just sits there and runs with no movement then this is the one for you.
Eva, Al

jesse
Guest

You are all right they are the biggest pile of compost ever made only have 32 hours on it and been in the shop for 2 1/2 years out of the three years owned and now it still wont start as of now. The thing has been taken apart i dont know how many times and it still falls apart. China made yes and lets not get started on GXI. That’s all i got to say about that.

Ron
Guest
Roy, Wa. I have owned a Stanley 48″ zero turn w/Kawasaki engine for 2 years. I have had no mechanical problems with the mower. Had to replace a relay last year and this year had to replace a fuse as the seat safety switch shorted out (poor design as all power goes thru this switch). Also had to replace the main drive belt (can you say expensive and hard to find?)! The mower works great so far. However, if you need parts or customer service, good luck. Parts are ONLY available from GXI and they are expensive! And customer service/support… Read more »
JW
Guest
I have the unfortunate distinction of owning one of these P.O.S., not because I wanted to, but the Sears Craftsman Professional series tractor literally fell apart and after a lengthy battle, I was able to get my money reimbursed on a in-store credit, which left me in a quandry. I out the voucher and another 1500.00 on the Stanley ZTR and have had nothing but problems with it since I got it….GXI has stalled out until the warranty has since passed, they replaced both transmissions and numerous other parts (The mower Shop hates me now for getting them involved with… Read more »
Bryan
Guest

P.O.S.!!!! I own the most useless piece of junk on the earth!40 hrs on it and it wont hardly move because the hydros dont work worth a damn. Repair told me that they will not work on it because GXI will not work with them. So if you have the money to throw away this is the mower for you!!!!
1

Brian
Guest

You couldnt find a worse mower. Mine has 16 hrs on it. I have owned it for 10 months and it has been broken for 8 of them. Just got it back from the shop today and it made it 1.5 hrs before the right hydro went out again.

Victor Bermudez
Guest
How sad that your’s turn out this way my works like a charm i use it on my daily route, I also take care of it like a baby even garage kept every night after my route. Not many positive things are said about this mower for some reason or another but they sell very well that i know for a fact over at BJ’s wholesale club every feedback is a 5 star you can check it out on their website. I plan on buying the 61″ at the end of this summer to add it to my business.Some people… Read more »
Norbert Barrette
Guest

This company just contacted us today to see if we are interested in performing warranty work for them. I am currently trying to find info on this company, and the country the products are being built. Just from reading your comments we work on enough inferior products from Asian countries as it is. Thanks for helping me make a decision.

l ingle
Guest

The biggest POS I have ever owned. 5500.00 wasted. Machine has 4.5 hours on it, bought in Dec.2010 and been in shop from day one. 4 hours are shop time (been in shop 6 times)Has NEVER worked properly, the hydros have been replaced twice and gas struts also. Very inferior built. Headlight fell out the day I got it when I cranked. Don’t know if the engines good or not since hours are so low, but it does crank everytime. GXI power is worthless. I will be shocked if this (Stanley) part of the company is still operating in 2012!!

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